Privacy Policy

Who this Policy applies to:

By downloading, accessing, or using any of Vision Plus's software or services, you agree to be bound by this Policy in respect of the information collected about you. Vision Plus may update this Policy from time to time. If we make material changes, we will notify you prior to such updates. Continued use of our products after any changes will be considered as acceptance of the updated Policy.

This Policy applies to:

• End users of our software solutions (ERP, HRMS, etc.)
• Website visitors
• Individuals who contact us or submit complaints

Information the company collects and uses if you contact us or make complaints:

If you contact us through email or support channels, we may collect and store:

• Your name, contact details, and message content
• Any related documentation

This data is used only for responding to your query and improving our services. Information related to complaints may be retained securely for up to 7 years, with access limited to relevant personnel.

Information the company collects when you use the company’s products:

We may collect the following types of data:

• Personal and business information such as name, contact details, employee data, and company records
• Usage data including login activity, module access, and feature interactions
• Technical information like device type, browser, OS, IP address, and session logs
• Social media data (if you sign in using third-party platforms like Google or Microsoft)
• Purchase history for any software licenses or add-ons
• Device ID and basic geolocation info for analytics and security purposes

We do not collect or store payment card details. All financial transactions are handled via trusted platforms like banks, Google, or Apple.

How we use the information:

We may use your information to:

• Personalize and optimize software functionality
• Improve user experience based on feedback and usage trends
• Provide technical support and bug resolution
• Manage user roles and access controls
• Track license usage and compliance
• Send notifications, reports, or system updates
• Prevent fraud or unauthorized access
• Serve relevant in-app content or ads (if applicable)
• Analyze aggregate data to enhance performance and planning

We may share anonymized data with:

• Trusted vendors and developers under NDA
• Hosting and cloud service providers
• Social platforms (only what you have permitted)
• Authorities, if required by law

Links to third-party websites and third-party ads:

Our software or website may contain links to external websites or services. We are not responsible for their privacy practices and recommend you review their respective privacy policies.

Security:

We maintain strong security measures including:

• Encrypted communication (SSL/TLS)
• Role-based system access
• Regular backups and data recovery processes
• Monitoring and firewalls to prevent unauthorized activity

Users are also advised to manage their privacy settings, especially when integrated with external platforms.

Policy toward children under 13:

Vision Plus software is designed for professional and enterprise use. It is not intended for children under the age of 13. If you believe a child has submitted personal data through our platform without proper authorization, please contact us so we can take appropriate action.

Contact Us:

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

📧 Email: info@visionplus.com.pk
📞 Phone: +92 319 777 6976
🌐 Website: www.visionplus.com.pk